CUSTOMER LIGHTING TEXT

As Hekagro Solutions Tarım Teknoloji Sanayi Ve Ticaret Anonim Şirketi (“Company”), we present to the public and relevant parties the disclosure text we have prepared in accordance with Article 6698 of the Personal Data Protection Law No. 10 (“Law” or “KVKK”), which contains information about personal data processing activities within the framework of the commercial relationship between the Company and the Customer/Dealer.

We hereby inform you that your personal data that we have requested or shared with us within the scope of our commercial and/or contractual relationship with our company may be recorded, stored, preserved, reorganized, shared with institutions legally authorized to request such personal data, and may be transferred, assigned, classified, and processed in other ways and procedures listed in the KVKK, to domestic or international third parties under the conditions stipulated by the KVKK. If the conditions set out in the Data Storage and Destruction Policy are met, your personal data may be destroyed, deleted, or anonymized and destroyed.

Detailed information regarding the processing of your personal data within the scope of this Privacy Notice can be found in the " Personal Data Protection and Processing Policy " and " Data Storage and Destruction Policy " located at [ www.hekagro.com ].

 

DATA CONTROLLER

Your personal data may be processed by Hekagro Solutions Tarım Teknoloji Sanayi Ve Ticaret Anonim Şirketi, acting as the data controller, within the scope described below. The term "data controller" refers to the natural or legal person responsible for determining the purposes and means of processing personal data and for establishing and managing the data recording system.

You can use the following channels to contact the data controller:

Address: Atatürk Boulevard, Evren Neighborhood, No:28/A, Akdeniz / Karacailyas / MERSİN

Phone: +90 324 221 31 00

Fax : +90 324 221 31 05

Email : info@hekagro.com

Kep Address: hekagro@hs04.kep.tr

Website: www.hekagro.com

YOUR PERSONAL DATA PROCESSED

Your personal data and explanations that may be processed within the scope of your commercial and/or contractual relationship with our company as a customer or dealer are as follows;

Identity Data	Name, surname, date of birth, country of birth, city of birth, gender, marital status, nationality, TR ID card information (TR ID No., serial number, wallet number, father's name, mother's name, place of birth, province, district, neighborhood, volume number, family sequence number, sequence number, household number, page number, registration number, place of issue, reason for issue, date of issue, previous surname), copy of identity card
Contact Data	Telephone number, full address information, e-mail address, KEP address
Financial Data	Current account information, Balance sheet information, Credit and risk information, Financial performance information
Visual and Audio Data	Photographs, voice recordings, camera recordings of real persons
Customer Transaction Data	Order information, invoice, check, promissory note, delivery note, receipt information, call center records
Marketing Data	Shopping history information, surveys, cookie records, data obtained through surveys
Other	Tax identification number, information regarding company partners, information included in power of attorney and authorization documents, signature circular, location information

 

OUR PURPOSE OF PROCESSING PERSONAL DATA

The Company processes your personal data, which it collects from you within the scope of commercial relations or may obtain from internal sources or third parties through legitimate means, in accordance with the data processing conditions specified in Articles 5 and 6 of the Law, in accordance with the law and the rules of integrity listed below, accurately and up-to-date when necessary, in line with specific, clear and legitimate purposes, in a purpose-related, limited and proportionate manner.

• To carry out all kinds of transactions and activities within the scope of commercial and/or contractual relations with our company,
• To fulfill the legal obligations foreseen in this context,
• To provide all necessary information without being limited by the legislation,
• Conducting commercial/contractual relations between the parties,
• Providing campaign communications,
• Establishing communication to receive requests,
• Carrying out all kinds of processes regarding the services and products provided by the company,
• Improving the company's product and service quality,
• Carrying out accounting transactions,
• To prepare all records and documents based on commercial/contractual relations and their results in electronic or physical environment,
• To carry out the security and audit of the company,
• To carry out financial and legal audits within our company and all affiliates/partnerships within it and to carry out legal work and processes when necessary,
• To run the portal used by the company

Your personal data will be kept for the maximum period specified in the relevant legislation or necessary for the purpose for which they are processed and, in any case, for the duration of the legal limitation periods.

PARTIES TO WHICH PERSONAL DATA MAY BE TRANSFERRED AND THE PURPOSE OF TRANSFER

Your personal data may be transferred to third parties if processing is necessary for the establishment or execution of a contract, fulfillment of legal obligations, or the legitimate interests of the Company, provided that it is directly related to this process. In this context, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, your data may be shared with third parties;

• Planning and executing the activities required to recommend and promote the products and services offered by the Company to the relevant people by customizing them according to their tastes, usage habits and needs,
• Carrying out the necessary work by the business units and carrying out the relevant business processes to ensure that the relevant people benefit from the products and services offered by the company,
• Carrying out the necessary work by the relevant business units and carrying out the related business processes in order to carry out the commercial activities carried out by the company,
• Planning and execution of the Company's commercial and/or business strategies,
• Ensuring the legal, technical and commercial-occupational security of the Company and the relevant persons who have business relations with the Company.

Third parties to whom data is transferred for the purposes listed are the company and/or its affiliates/partners, research firms, call centers, banks, transportation companies, business partners and suppliers, and public institutions and organizations.

In order to keep the data safe and orderly, personal data of Customers/Dealers, including personal data, may be stored on the servers of software companies contracted with the Company that provide cloud storage services.

In addition, due to the fact that services are purchased from contracted IT service companies in accordance with technological and IT services, the contracted IT companies in question may have access to your personal data for technical support, service provision and any compelling reason.

Within the scope of the above purposes, necessary technical and administrative measures are taken to prevent any violations of rights that may occur during transfers to third parties; when necessary, confidentiality commitments are obtained from third parties to whom personal data is transferred.

PERSONAL DATA COLLECTION METHODS AND LEGAL REASONS

Your personal data is collected in accordance with the law, including correspondence conducted via e-mail addresses, short messages and multimedia messages sent, information forms, and other communication methods, through all kinds of communication channels, in the electronic environment, through documents such as contracts, powers of attorney, invoices, order forms, etc., in physical environments, by automatic or non-automatic means, verbally, in writing, or electronically. It is processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of the Personal Data Protection Law. Your personal data is obtained, in whole or in part, by automatic means or, provided that it is part of a data recording system, by non-automatic means.

The legal reasons for collecting and processing personal data are as follows:

• Storing personal data because it is directly related to the establishment and execution of contracts,
• Storing personal data for the purpose of establishing, exercising or protecting a right
• It is mandatory to store personal data for the legitimate interests of the company, provided that it does not harm the fundamental rights and freedoms of individuals.
• Storing personal data for the company to fulfill any legal obligations
• Clearly stipulating the storage of personal data in the legislation
• Explicit consent of data owners is required for storage activities that require explicit consent of data owners.

 

RIGHTS OF THE RELATED PERSON

The natural person whose personal data is processed is defined as the relevant person and has the following rights regarding himself/herself by applying to the company:

• Learning whether personal data is processed
• If personal data has been processed, requesting information about it
• Learning the purpose of processing personal data and whether they are used in accordance with the purpose
• Knowing the third parties to whom personal data is transferred at home or abroad
• Requesting correction of personal data if it is incomplete or incorrectly processed
• Request deletion or destruction of personal data
• Requesting notification of the transactions made pursuant to subparagraphs (e) and (f) to third parties to whom personal data has been transferred
• Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems
• Request compensation for damages in case of damage due to unlawful processing of personal data.

Your requests will be processed free of charge within thirty days, depending on the nature of the request. However, if the person's application is to be responded to in writing, a processing fee of 1 TL may be charged for each page exceeding ten pages. If the response is provided on a recording medium such as a CD or flash drive, the fee cannot exceed the cost of the recording medium.

In matters related to the processing of your personal data, you must submit your application to our Company in writing, by filling out the application form on the Company's website, or by using a registered e-mail (KEP) address, secure electronic signature, mobile signature or your e-mail address that you have previously informed us and included in our records. required. Depending on the nature of your request and your application method, the Company may request additional verifications (such as sending a message to your registered phone, calling) in order to determine whether the application belongs to you and thus protect your rights. For example, if you apply through your e-mail address registered with the Company, we may contact you using another communication method registered with the Company and request confirmation of whether the application belongs to you.

Best regards;

Hekagro Solutions Agricultural Technology Industry and Trade Joint Stock Company